Effective Date: 08/27/26

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Transcend Life Collective ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

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By using our website (Transcend-lifecollective.com) or our coaching programs and services, you agree to the terms of this Privacy Policy.

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1. Information We Collect

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Information you provide directly:

• Name, email address, phone number, and mailing address

• Information submitted through contact, intake, or booking forms

• Health, wellness, and lifestyle information you choose to share as part of coaching intake or during a coaching relationship (for example: goals, medical conditions you disclose, dietary needs, or hormone/health history)

• Payment information (processed securely through our third-party payment providers — see Section 3)

• Any messages, emails, or communications you send us

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Information collected automatically:

• IP address, browser type, and device information

• Pages visited, time spent on the site, and referring website

• Cookies and similar tracking technologies (see Section 4)

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2. How We Use Your Information

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We use the information we collect to:

• Provide, manage, and personalize coaching services and programs (including the 21-Day Lotus Experience, 1:1 coaching, and retreats/events)

• Process payments and bookings

• Communicate with you, including sending program information, appointment reminders, and marketing communications (with the option to opt out at any time)

• Improve our website, programs, and client experience

• Comply with legal obligations

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3. How We Share Your Information

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We do not sell your personal information. We may share information with:

• Service providers who help us operate our business, such as our website host (Wix), payment processors (e.g., Stripe, Venmo, PayPal), email/communication platforms, and scheduling/booking tools

• Legal authorities if required by law, subpoena, or legal process

• Business transfers, in the event of a merger, acquisition, or sale of assets

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Any third-party service providers we use have their own privacy policies governing how they handle your data.

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4. Cookies & Tracking Technologies

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Our website may use cookies and similar technologies to improve site functionality, analyze traffic, and enhance your browsing experience. You can control or disable cookies through your browser settings, though some site features may not function properly if you do.

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5. Health & Wellness Information

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Transcend Life Collective offers health coaching, wellness guidance, and fitness programming. Please note:

• We are not a medical provider, and information shared with us is not treated as protected health information under HIPAA unless otherwise stated.

• Any health, wellness, or lifestyle information you share with us is used solely to personalize your coaching experience and is kept confidential, shared only with your consent or as required by law.

• Our programs are not a substitute for medical advice, diagnosis, or treatment. Always consult a qualified healthcare provider regarding any medical condition or before beginning a new wellness, nutrition, or fitness program.

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6. Data Security

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We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

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7. Children's Privacy

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Our website and services are intended for adults. We do not knowingly collect personal information from children under 18. If we learn that we have inadvertently collected such information, we will delete it promptly.

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8. Your Rights & Choices

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Depending on your location, you may have the right to:

• Access the personal information we hold about you

• Request correction or deletion of your personal information

• Opt out of marketing communications at any time (via the unsubscribe link in our emails or by contacting us directly)

• Request a copy of your data or ask how it is used

To exercise any of these rights, contact us using the information in Section 10.

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9. Third-Party Links

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Our website may contain links to third-party websites (such as social media or booking platforms). We are not responsible for the privacy practices or content of those external sites. We encourage you to review their privacy policies separately.

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10. Contact Us

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If you have questions about this Privacy Policy or how your information is handled, please contact us:

Transcend Life Collective Email: g@transcend-collective.com Website: Transcend-lifecollective.com

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11. Changes to This Policy

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We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. Updates will be posted on this page with a revised effective date.